Privacy Policy

Alice Clinic ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through the Alice Clinic website and related services.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information such as your full name, email address, phone number, city, and state;
• Information you provide when expressing interest in clinical studies;
• Communications you send to us, including questions and feedback;
• Consent and preference information, such as your SMS opt-in selections.

We also automatically collect limited technical information about your visit, such as device type, browser, and pages viewed, through standard web technologies and cookies.

2. How We Use Your Information

• To match you with clinical studies you may qualify for;
• To communicate with you about studies, your inquiries, and our Services;
• To send you service-related notifications you have consented to receive;
• To improve our website, content, and operations;
• To comply with legal obligations and protect our rights.

3. How We Share Information

We may share information you submit with the research sites and study sponsors relevant to studies you have expressed interest in, and with service providers who help us operate our Services (such as hosting, communications, and analytics providers) under appropriate confidentiality obligations. We may also disclose information when required by law or to protect rights and safety.

4. SMS Originator Data Exclusion

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own purposes.

5. TCPA and SMS Communications

If you provide your mobile phone number and opt in to receive text messages, you consent under the Telephone Consumer Protection Act (TCPA) and applicable state laws to receive recurring automated SMS messages from Alice Clinic, including service updates and account notifications. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOPto any message, or reply HELP for assistance. Consent to receive text messages is not a condition of obtaining any product or service. We collect mobile phone numbers and your opt-in records solely for the purpose of providing and managing these communications.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights and Choices

• Access, correct, or delete the personal information you have provided;
• Opt out of marketing communications at any time;
• Opt out of SMS messages by replying STOP;
• Submit requests under applicable privacy laws by contacting info@aliceclinic.com.

9. Children's Privacy

The Services are not directed to children under 18, and we do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

11. Contact Us

Questions or requests regarding this Privacy Policy can be sent to info@aliceclinic.com or by mail to Alice Clinic, 4538 Trade Center Way, Suite 666, Seattle, WA 98101.